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Terms & Conditions

Terms and Conditions
 

These Terms and Conditions ("Terms") govern the use of services provided by Ahad Media, a digital marketing agency based in Dubai, United Arab Emirates. By accessing our website or engaging with any of our services, you agree to comply with and be bound by these Terms.
 

1. Definitions
 

  • “Client” refers to any person or company who engages Ahad Media for services.

  • “Services” refers to all marketing, content creation, consulting, influencer campaigns, and related work provided.

  • “Deliverables” are the final products or results provided as part of the Services.
     

2. Scope of Services
 

Ahad Media offers services including but not limited to:

  • Viral content creation

  • Influencer marketing and campaign management

  • Organic social media growth

  • Content strategy and execution

  • SEO and digital consulting

A detailed scope, timeline, and pricing will be outlined in the client proposal or agreement. Any changes in scope may affect cost and delivery timelines.
 

3. Payments
 

  • All payments are due as outlined in the invoice or agreement.

  • Late payments may incur penalties or service suspension.

  • Third-party costs (e.g., ad spend, influencer fees) must be prepaid and are non-refundable.

  • We accept payment via bank transfer, credit card, or approved platforms.
     

4. Refund Policy
 

Please refer to our Refund Policy for full terms. In summary:

  • Services are non-refundable once commenced.

  • Partial refunds may be considered if cancellation occurs before work starts.

  • Third-party fees are non-refundable under all circumstances.
     

5. Client Responsibilities
 

Clients agree to:

  • Provide clear communication and timely access to assets

  • Review and approve deliverables within reasonable timeframes

  • Not delay projects due to unresponsiveness

  • Comply with any relevant advertising or platform policies
     

6. Intellectual Property
 

  • All custom content produced by Ahad Media remains the property of Ahad Media until full payment is received.

  • Upon payment, ownership of final deliverables is transferred to the client unless otherwise stated.

  • Ahad Media retains the right to use non-confidential work for portfolio and promotional purposes.
     

7. Confidentiality
 

Both parties agree to maintain confidentiality of any sensitive or proprietary information disclosed during the project. This obligation continues after the contract ends.
 

8. Termination
 

Either party may terminate a service agreement with written notice. Upon termination:

  • Work completed up to that point will be invoiced

  • No further work will be carried out

  • No refunds will be issued for completed services
     

9. Limitation of Liability
 

Ahad Media is not liable for:

  • Indirect or consequential losses

  • Platform outages or third-party errors (e.g., social media algorithms, ad platform bugs)

  • Results outside of our control (e.g., influencer availability, campaign virality)
     

10. Third-Party Tools and Platforms
 

We may use third-party tools such as:

  • Social media platforms (Meta, TikTok, YouTube, X)

  • Analytics and reporting tools

  • Project management and CRM systems

We are not responsible for any downtime, bugs, or policy changes related to third-party services.
 

11. Governing Law
 

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes will be settled in the courts of Dubai.
 

12. Updates to Terms
 

Ahad Media reserves the right to update or modify these Terms at any time. Clients will be notified of any significant changes.
 

13. Contact Information
 

For questions about these Terms, please contact:
📧 info@ahad-media.com
📞 +971 55 911 0620
📍 Dubai, United Arab Emirates

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